Hagar

1-MEMBER’S INFORMATION

Name: Hagar Catering
Address: 44 street 310 ai??i?? BKK1
Province / Capital City: Phnom Penh
Phone: 023 221 501 ai??i?? 092 333 241
Website: http://www.hagarcatering.com
Your Email: rapytha.bonamy@hagarcatering.com

2-CONTACT INFORMATION

Contact’s Name: Rapytha Bonamy
Sex: Female
Your Email: rapytha.bonamy@hagarcatering.com

3-MEMBER’S BACKGROUND

Background: Hagar Catering & Facilities Management (HCFM) was established since 1998 and has remained a leading foodservice provider in Cambodia for over ten years.
Our mission is to provide high quality, professional food catering services to companies and organizations operating in Cambodia at affordable prices. We currently produce over 20,000 meals daily for the employees and students of over 30 different companies, hotels, school and factories. We currently employ over 450 highly trained staff.

 

4-Member’s Intended Contribution

Our approach to Corporate Social Responsibility is our commitment to invest in training for our staff to ensure we offer the best possible services to our customers as well as our staff.
ai??i?? HCFM meets and exceeds Cambodia Employment and Labor Law and also provide free meals, transportation, and other employee benefits during the working hours and 24 hours accidental insurance.
ai??i?? Building strong links with local suppliers and giving back to the communities is important to HCFM.
ai??i?? Our Vocational Training Center provides six months training to students from various NGOs in hospitality skills such as culinary, food preparation and front of house service.

5- KEY CSR POLICIES

Our CSR policies are based on:
ai??i?? Conducting our business with ethics, transparency and accountability
ai??i?? Making sustainable purchasing decisions
ai??i?? Promoting the wellbeing of all employees especially those who are vulnerable and disadvantage
ai??i?? Participating in local community activites
ai??i?? Engaging in public and regulatory policy in a responsible manner

 

Hagar Catering & Facilities Management

  • 1998 starting as a NGO by Hagar International
  • 2006 structuring a growing activity as a Private limited
  • 400 staff in 2015
  • 4 Millions US$ turnover in 2014
  • 20 000 meals daily
  • Mission : Design and operation of volume catering
  • Key customer kind: Factories canteen
  • All over Cambodia

What is CSR for your company?

  • Employment contribution to unflavored workers and strengthening labor
    skills by training and capacity building
  • Improve workers in factory, 80 % female, working conditions and health
    through balanced nutrition

How do you apply CSR into your company operations?

Internally, Hagar Catering promotes CSR as:

  • Staff capacity building through continuous training
  • Safety equipment
  • Quality upgrade program to ensure food safety
  • Food waste management and recycling
  • Sourcing seasonal and local food
  • On site canteen to avoid transport
  • Social benefits (insurance for all staffs and extended to relatives)

Hagar Catering also promotes CSR related service for other companies. To convincing
private partners (industries, international fashion brands) to invest in complimentary canteen
services for workers as a CSR for themselves.

What benefits brought for your company with CSR practice?

  • Working efficiency
  • Less working accidents
  • Upgrade quality of food and service
  • Cost savings
  • Contribution to planet responsibility

Key lesson learn/ model case:

Providing complimentary meal on working site is not an obliged legal benefit in Cambodia.
Hagar Catering is proud to go ahead of the law. As per our figures, contracting factories (or
others industries) are now 20 for about 20 000 meals a day.

Hagar Catering is a successful social business model for 17 years.

  • Annex: Pictures/related documents

CASE STUDY ON CSR PRACTICE IN CAMBODIA2 CASE STUDY ON CSR PRACTICE IN CAMBODIA1 CASE STUDY ON CSR PRACTICE IN CAMBODIA

 

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